Returns & Exchanges

At SWISSGEAR, we stand by the quality of our gear and offer a 30-day return policy for unused products in their original packaging. We aim to ensure every customer is fully satisfied with their purchase through a streamlined and transparent return process.

Return Process

• 1.
  Initiate Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Shipping Label

  Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.

• 3.
  Pack and Ship

  Place the items in their original condition and packaging into a shipping box and drop it off at any authorized carrier location.

• 4.
  Receive Refund

  After our warehouse inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.